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How long does it take for my item to be made?

Order Processing times are as follows:

Banners: 3-4 Working Days

Stickers: 3-4 Working Days

Ribbon Printing: 3-4 Working Days

All Embroidery and Laser Cut Gifts: 5-6 Working Days

This does not include weekends

This can vary due to time of year and seasonal demand for instance Christmas time. Any changes to processing times will be stated on item product page and here.

Personalisation

All of our personalised items have a personalisation box on the product item page. Please enter the information required there,

Please note it is the buyers responsibility to ensure that all wording has correct spellings.

Failure to do this can result in delay to your order

How much does shipping cost?

Shipping costs depend on item(s) ordered and which service selected.

UK Mainland:

All of our items apart from wine labels are sent within the UK on a Royal Mail tracked service for peace of mind.

prices are as follows:

Bibs, Stickers, Bunting and Satin Ribbons: Royal Mail 48 : £2.70 Royal Mail 24: £3.50

Banners: Royal Mail 48: £4.00 Royal Mail 24: £5.00

other items such as Embroidered Towels or Blankets have shipping included in the price

Shipping is also combined automatically if multiple items are ordered, for example Stickers and a Banner it will be either £4 or £5 depending on service chosen.

Overseas customers:

Baby Bibs, Stickers and Bunting : Prices start at £11.50 for Royal Mail International Tracked. Shipping is combined automatically and is dependant on weight, final price is shown at checkout.

Buyers are responsible for any Sales Tax, Customs Duties payable in their respective country

Tracking Numbers will be provided once shipped

For more information see our - Shipping Policy

if you are unsure or have any other queries, please don't hesitate to get in touch via the contact us

How long does shipping take?

Shipping times are dependent on which shipping service is chosen at checkout. Times are in working days and does not include weekends.

Overseas customers - shipping time can vary and take up to 3 weeks, depending on customs processing time in your country.

When will i receive my item?

Timings will vary on order processing time (time for item to be made) and shipping service time. If an item has a 4 day processing time and shipping service is 3 days you can expect to receive your item in 7 working days from the day you purchased.

for peace of mind Tracking Numbers will be provided upon shipment.

I'm having trouble placing an order

If there are any issues in placing an order please reach out to us via the contact us and we will be happy to help.

I'd like to return or replace my order

If there is a problem with your order please reach out to us via the contact us and we will be happy to help

I'd like to cancel my order

Orders can be cancelled providing they haven't been started to be made. Reach out to us via the contact us and we will be happy to help.

Couldn't Find Your Answer?

We're here to help, if you couldnt find the answer you were looking for please reach out to us directly.